SHIPPING & DELIVERY POLICY

Welcome to FloraFinishes, managed by Skypeak Systems Private Limited. Our aim is to make every shopping experience reliable and enjoyable. In this policy, “we,” “us,” or “our” refers to Skypeak Systems Private Limited, and “you,” “your,” or “user” refers to anyone visiting or making purchases on our platform. By placing an order, you accept the terms described in this Shipping and Delivery Policy.

Delivery Areas

We provide delivery services to all pin codes across India. We are not providing international shipping at the moment.

Order Processing

Orders are typically processed within 1–2 business days following confirmation, excluding weekends and public holidays. Once your order is processed, a confirmation email containing the full order details will be sent to you.

Estimated Delivery Time

Our standard delivery timeframe ranges from 3–8 business days, ensuring your items arrive safely and promptly at your doorstep.

Failed or Unsuccessful Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the item will be returned to our warehouse. You can request a re-delivery for such orders.

Damaged or Lost Shipments

• Damaged Items: If your order arrives damaged, please contact our customer support within 48 hours of delivery and provide photographic evidence.
• Lost Shipments: If your package is lost during transit, we will coordinate with our courier partner to investigate and provide either a replacement or a refund.

Contact Us

For any questions or concerns regarding shipping and delivery, please reach out to us at:

skypeaksystemsprivatelimited@gmail.com

We appreciate your trust in shopping with FloraFinishes. Our team is committed to ensuring that your orders are delivered securely, promptly, and reliably, giving you a smooth and satisfying shopping experience every time.